Terms of Service

Age Requirement: You must be at least 18 years old to use our Services.

Student Status: Our Services are exclusively for current UK university students. You must provide valid university email verification and may be required to provide additional proof of enrollment.

Account Accuracy: You must provide accurate, current, and complete information during registration and keep your account information updated.

Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

One Account: You may only maintain one active account and may not share your account with others.

Event Creation: Students can create, organize, and promote events to other students within their university network.

Ticketing Services: We facilitate ticket sales through our payment processor Stripe Connect Express, enabling secure transactions between event organizers and attendees.

Social Features: Connect with other students, join events, and engage with university communities.

Payment Processing: All payment processing is handled securely through Stripe. We do not store payment card information on our servers.

Event Accuracy: You must provide accurate, truthful information about your events, including date, time, location, and event description.

Legal Compliance: You must ensure your events comply with all applicable laws, university policies, venue requirements, and local regulations.

Safety and Security: You are solely responsible for the safety and security of your events and attendees.

Permits and Licenses: You must obtain all necessary permits, licenses, and approvals required for your events.

Payment Account: You must create and maintain a valid Stripe Connect Express account to receive payments, including providing required identity verification.

Communication: You must communicate promptly with attendees about any event changes, cancellations, or important updates.

Payment Processing: All ticket purchases are processed through Stripe Connect Express. By purchasing tickets, you agree to Stripe's Terms of Service.

Platform Fees: We charge a platform fee on ticket sales to cover service costs and payment processing.

Event Cancellation Refunds: If an event is cancelled by the organizer, attendees are entitled to a full refund of their ticket price, processed within 5-10 business days.

Misrepresentation Refunds: If an event is substantially different from what was advertised (wrong venue, different content, etc.), attendees may request a full refund within 48 hours of the event.

Standard Refund Policy: Other refund requests are subject to the individual event organizer's refund policy, which must be clearly stated before ticket purchase.

Refund Process: Refund requests should be submitted to boris@socialexperiment.app with your ticket confirmation.

Disputes: Payment disputes are handled according to Stripe's dispute resolution process.

You may not use our Services to:

• Create events that violate UK law, university policies, or promote illegal activities

• Organize events involving discrimination, harassment, or hate speech

• Sell tickets for events that do not exist or that you do not have authority to organize

• Impersonate others or provide false identity information

• Engage in fraudulent ticket sales or payment activities

• Create events promoting excessive alcohol consumption or illegal substance use

• Share explicit sexual content or organize events of an adult nature

• Spam, harass, or abuse other users

• Use the platform for commercial purposes beyond legitimate student events

• Attempt to manipulate or circumvent our safety measures

Your Content: You retain ownership of content you create and post on our platform.

License to Us: By posting content, you grant us a non-exclusive, royalty-free license to display, distribute, and promote your content within our Services.

Content Removal: You may delete your content at any time. We may also remove content that violates these Terms.

Our Platform: All platform technology, design, and trademarks remain our intellectual property.

Respect Others' Rights: Do not post content that infringes others' intellectual property rights.

Platform Role: We provide a platform for students to connect and organize events. We are not the organizer of events and are not responsible for their content, quality, or safety.

No Warranties: Our Services are provided "as is" without warranties of any kind, whether express or implied.

Limitation of Liability: To the maximum extent permitted by UK law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.

Maximum Liability: Our total liability to you for any claims shall not exceed the fees you have paid to us in the 12 months preceding the claim.

Event Responsibility: Event organizers are solely responsible for their events, including safety, legal compliance, and fulfilling obligations to attendees.

Termination by You: You may terminate your account at any time through your account settings.

Termination by Us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or misuse our platform.

Effect of Termination: Upon termination, your access to our Services will cease, but these Terms will continue to apply to past activities.

Outstanding Obligations: Termination does not affect outstanding payment obligations or refund entitlements.

Payment Processing: By using our ticketing services, you agree to be bound by Stripe's Connected Account Agreement and applicable terms.

Identity Verification: Event organizers must complete Stripe's identity verification process to receive payments.

Payment Schedules: Payments are transferred to organizers according to Stripe's standard payout schedule, typically 2-7 business days after the event.

Compliance: Organizers must comply with all applicable financial regulations and tax obligations.

Statutory Rights: Nothing in these Terms affects your statutory rights as a consumer under UK law.

Distance Selling: For ticket purchases, you have the right to cancel within 14 days, unless the event occurs within this period or you expressly waive this right.

Unfair Terms: If any term is found to be unfair or unenforceable, it will be modified to be fair and enforceable while preserving our intent.

Consumer Protection: Our Services comply with the Consumer Rights Act 2015 and other applicable consumer protection legislation.

Governing Law: These Terms are governed by the laws of England and Wales.

Jurisdiction: Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Alternative Dispute Resolution: We encourage resolving disputes through direct communication first. If unresolved, you may use Online Dispute Resolution platforms as required by EU law.

Updates: We may update these Terms from time to time to reflect changes in our Services or legal requirements.

Notification: We will notify you of material changes via email or prominent notice in our app at least 30 days before they take effect.

Acceptance: Continued use of our Services after changes take effect constitutes acceptance of the new Terms.